I bought a mobile case printing vending machine, and it doesn’t work at all. Despite following all videos provided (no instructions), the machine refuses to print. I contacted the seller multiple times, sent photos and videos, but their support is absolutely terrible—slow, unhelpful, and often unresponsive.
This was a big investment for my business, and I feel completely cheated. The seller showed no responsibility, no proper guidance, and no solution. I expected at least a replacement or real support, but I got nothing. Alibaba should not allow sellers like this on their platform.
If you value your time, money, and sanity, do not buy from this seller. Worst experience I’ve ever had. Product doesn’t work, at all.